Monday, November 23, 2009


Dr. Ellie,

I wanted to let you know my husband has been very faithful in doing the full mouth kit that you sent him. He said his mouth feels so smooth, and his teeth feel wonderful! I was very surprised that he consistently kept it up since he received it. He is not one to stick with anything for long. He said he noticed a difference in his mouth since the first day! I believe that is probably why he has continued with the system.

Thank you again for thinking of my husband and sending him the information and supplies. We are most grateful. Stay in touch.


Hi R,

Thanks so much for your message. I am delighted to hear that you husband has found the benefits of my system.

You are correct people feel a positive difference very quickly and the physical benefits are noticed on teeth and soft tissues within a couple of months. These benefits are usually noticed at the patient's next dental visit and then if people continue with the system, the benefits become stunning by the end of a year or two.

People who get through their first dental visit and continue usually stay on the system forever and become passionate themselves! The biggest problem is when the system is denounced at the first dental visit, or if new ideas are presented by the dentist and "mixed in" to system.

My system is a balance of products just like a cake recipe and if you mix and match with "other" products the outcome will not be the same.

Most hygienists are educated regularly by visiting salespeople for oral care companies. "Marketing arguments" can may make a lot of sense. Ha! ha!

The other small problem is that when plaque is reduced and "killed off" by xylitol it can shrink down and become a thin dark band around the base of teeth, at the gum line. One cleaning at the dentist will clean this away and it should not return. Some inexperienced hygienists worry patients about this stain without noticing the amazing improvement in gingival health.

I try to explain that I am not a salesperson for any of these rinses or toothpaste companies. I am a clinical dentist who has seen results and noticed that a specific group of products can allow people to enjoy oral health at a new and amazing level with minimal effort and even without flossing!

Thank you for the dental office addresses. I will be in contact with them in a little while perhaps when I have some more targeted literature to offer. The best "advertising" for my system are the results that dentists SEE when patients stay on the system for years.

Thanks again for your interest please let me know how future dental visits go!

Best Wishes,
26 Corporate Woods
Rochester, NY 14623

Granular Xylitol

Dear Dr. Ellie:

I would like to know what is granular and is it more effective? And, where do you buy it? Thanks for answering my request.

Hi M,

The key to protecting an acidic mouth is to keep "nibbling" a little xylitol all day long.
It does not matter how you have it mints, gum, granular, dissolved in water or off a spoon.

The important thing is that you need to have AT LEAST 6 grams a day - less than this will not protect you enough. If you only eat mints, this would mean you must eat AT LEAST 13 mints a day every day and that is a lot of mints!

I suggest putting a teaspoon of granular xylitol into a water bottle (4 grams of xylitol ) . Shake the bottle to dissolve the xylitol in the water and sip this during the day or night when your mouth is dry. In addition you can have some mints after meals or snacks so maybe 6 mints a day ( 3 additional grams) This will ensure you have AT LEAST 6 grams a day and see the benefits :)

Granular xylitol should be easy to find in any health food store. It is about $8 per pound.
If you buy a bag of the granules you will spoon out a teaspoon each day. If you buy individual packets ( they are like sugar packets) each packet is 4 grams and this makes your calculation easy!

I think if you step up the amount of daily xylitol you are having the results will amaze you!
Good luck,

26 Corporate Woods
Rochester, NY 14623

Sunday, November 22, 2009

Dr. Ellie offering in-person consultations soon?

Dear Dr. Ellie:

I wanted to make a request. Can I please come see you for an evaluation. I have a dentist, but, she does not follow or believe your protocol. I'm not looking to have you as my dentist, but looking for an assessment of my teeth through your eyes and experience. I'm just looking for a 1/2 hour of your time, low key, and informal.


Hi J,

I have had so many requests like yours so you convince me that I need to offer some kind of consultation service. I am working to find an office space and I will let you know as soon as plans are final in the early part of next year. I may offer some kind of Skype conferencing to save travel time. My intention will not be to become a "full service" dentist but someone who can help you in a low key and informal way as you request. Stay tuned!

26 Corporate Woods
Rochester, NY 14623

Natural Dentist

Dear Dr. Ellie:

Hello! I recently (this week) came across your website. I'm not exactly sure how I found it but I am so glad I did!! I have been delving into it for the past few days and I am so excited about learning about the benefits of xylitol and also about your steps of achieving healthy teeth and gums.

I recently had purchased a fluoride rinse (prior to learning about your website) called Natural Dentist Healthy Teeth & Gums Anticavity Fluoride rinse with Xylitol. After finding your website and learning about the rinse you recommend and the importance of those products working in conjunction with each other, I am concerned about the rinse I have and wondering if it is not as beneficial.

Are you familiar with this Natural Dentist product? I would really appreciate your input on this. In case you are not familiar with it, I would like to give you the list of ingredients and I hope you don't mind. The list isn't too long!
Active ingredients are Sodium Flouride 0.05% (0.02% w/v flouride ion). Inactive ingredients: Purified water, vegetable glycerin, Aloe Vera Gel, Sodium Phosphate Monobasic, Xylitol, Natural Flavors, Olivamidopropyl Betaine (sourced from Olives) Citric Acid, Grapefruit Seed Extract, Menthol.

Today, I compared the active ingredient with Act Anticavity Rinse and they are the same but I am concerned about the inactive ingredients. Could the Citric Acid be counter productive in creating a more acidic mouth environment? Could any of the other ingredients be counter productive?

I want to get the optimum benefits from your recommended products but I'd like to understand the reason if this product would not be as beneficial. If you could share any thoughts on this, I would be very grateful.

Thank you so much for your time and I am sorry this is so long!! I'm originally from the Rochester area and will be returning there at Thanksgiving. I plan on looking for your Zellies products in Wegmans! Also, am looking forward to sharing your website with all my relatives.

Best regards,
M (from Delaware)

Hi M,

Thanks so much for your message. I apologize for taking so long to reply I often find my inbox full of questions and not enough time to sort through them!

I am very happy to guide you along this pathway. I am familiar with many products in the marketplace and particularly with "natural health" products. This is interesting to me but I found my system because I paid attention to teeth and asked a lot of questions to patients: "what do you use...what do you eat...what do you drink etc."

Over the years a pattern emerged clearly some products/foods/drinks were not beneficial and some were. I used my biochemistry interest to follow the research behind products and try to understand why they was good/bad. Once I discovered the "perfect" balance of products to help achieve oral health I did not stop.

I have continued to try and find products with less additives, less colors and less unnecessary ingredients. Natural Dentist seemed a good product line and I did contact the company and try the products. I think it would be a possible alternative but I cannot guarantee the results will be the same as the results from using ACT. I have recommended my system to thousands of people and I am totally confident that you will get results if you follow my system. Using other "ingredients' will change the outcome and since I do not know the outcome it is hard to recommend.

My suggestion (if you want to try this product): try my system firs perhaps for two or three months so that you will see and feel the benefits. Then substitute the product you want to try for yourself. You should quickly feel the difference and know if this feel is better or not.

Recently, I tried a new product line that sounded great  until I tried it. My teeth were immediately sensitive in a way that I know is different from the way my teeth normally feel. The use of the product I recommend will give teeth a kind of "protection" that you sense on your teeth like a protective layer. This is hard to describe to people who have not experienced this.

First your teeth feel clean but then they feel comfortable and protected. This is the unique feeling you want to achieve.

Good luck and please let me know how things progress I like feedback reports!

Welcome to the wonderful world of Zellies Complete Mouth Care!

Wishing you a Happy Thanksgiving,

Ellie Phillips DDS
26 Corporate Woods
Rochester, NY 14623

Natural Remedies for Teething Pain

Dear Dr. Ellie:

Do you have any natural recommendations for teething pain? I've seen a few, hyland teething tablets (homeopathic), clove oil, vanilla extract but wanted your opinion if any of these are better than an other.

Thanks, K

Hi K,

This is a very good question and I would like to post this on my blog if that is OK with you. I would be very careful at this time when new baby teeth erupt it is a vital time for oral health in the future. I do not know of a "safe" teething get and I am suspicious of many of the "herbal" ones. I have an unusual number of messages from distressed mothers using herbal teething gels (including the one you mention) who are breastfeeding, being careful mothers yet their infants end up with dental decay. I would love to discover if there is an connection between herbal teething gels and tooth decay.

Moms everywhere
! we will be sending out a survey soon to try and discover what teething gel you used and if your child suffered dental damage. No matter what you use for teething pain, I would suggest you simultaneously take pro-active, preventive action.

Consider wiping your child's mouth with a solution of granular xylitol in water at intervals through the day. This is the time when the first teeth are contaminated with tooth bacteria and tooth bacteria are either healthy ones or destructive ones. Parents are normally the "donors" of the bacteria that infect a baby's tooth as it erupts. If your child is in day care or in the care of someone else be aware that bacteria travel in droplets of saliva and can easily infect your child's mouth. Once the first tooth is "colonized" by a strain of bacteria they will cover and "infect" the next teeth that erupt in the mouth...etc....etc. If someone has a high level of tooth-decaying bacteria they can infect your baby (think about grandparents kissing your baby next weekend ! Don't stop the kissing but be pro-active see below!). Xylitol will wipe out harmful cavity producing bacteria before they can take hold in your child's mouth. "Xylitol-resistant" mouth bacteria are protective of teeth in other words, xylitol is "pro-biotic" for healthy oral bacteria.

The same sticky bacteria line the ear tubes that go from the throat into the ears. Research shows that babies who have frequent exposure to xylitol have 42 percent less middle ear infections. So enjoy the family gatherings but protect your baby's teeth each day. Dissolve a teaspoon of granular xylitol in a little water and wipe 3-4 times a day around the mouth with a soft cloth or toothbrush. Spiffies are a xylitol cloth for this purpose and they would be very convenient for travel see

Happy Thanksgiving and please let me know if you have any other questions,

Best Wishes,
Ellie Phillips DDS
26 Corporate Woods
Rochester, NY 14623

Sunday, November 15, 2009

Spots on teeth each morning

Hey Dr. Ellie,

My name is Jay and I had a quick question. For some reason all day my teeth will be white and normal, but once I go to sleep and wake up for some reason I always have light and dark spots on my two front teeth. I have tried many whitening toothpastes but nothing seems to work. And, this discoloration only happens once I go to sleep. My dentist said this was cuz my teeth were drying out, but how can I fix this, thanks in advance.


Hi J, I agree with your dentist that this sounds like damage occurring to your teeth, at night while you sleep. Think of tooth enamel like a sponge full of holes. During the day this sponge absorbs liquids from your mouth and if these liquids have minerals in them the holes are filled with minerals. This makes your teeth look normal. When the "sponge" dries out, or if minerals disappear tooth color will change. Porous teeth ( full of holes) looks opaque white, or brown. When teeth are filled with minerals it looks shiny and healthy and glistening white. I would recommend my entire system of oral care. If you are not prepared to do this then at least try using ACT rinse before bed at night, and use only Crest Regular paste to clean your teeth (NEVER whiteing this is acidic and dissolves minerals FROM your teeth). Zellies mints and gum will help build minerals into your teeth eat some after meals during the day or whenever your teeth are dry. Hope this is useful information.

Best Wishes,
26 Corporate Woods
Rochester, NY 14623

Wednesday, November 11, 2009

Clinpro 5000 Toothpaste

Dear Dr. Ellie,

I have a question, but first I wanted to thank you so much for your time in answering questions on your blog. I have learned a lot and have been using your system for a couple of months now. I shared your information with my 83-year-old mother-in-law because she is very concerned about dental health. She was pleased to find out about your system. She went to her dentist and showed them the information (I didn't know she was > going to do this), anyway, they said for her condition - which as far as I can tell from asking her is gums receding - nothing that you can get "over the counter" is sufficient and that she needs to use this toothpaste: Clinpro 5000 by 3M. The only active ingredient is: Sodium Fluoride (5000 ppm F) 1.1% w/w (0.63% w/v fluoride ion). The dentist sells the toothpaste for $25 which seems very high to me.

What is your opinion of this toothpaste and it's necessity for someone with receding gums (maybe severe).

Thank you so much for your time.


Dear VH,

I have to be careful how I reply - since I cannot get between a patient and the professional advice they have been given. I know how well my system works. I am so convinced about its effectiveness I have put my career, money and time on the line for it. None of the products I recommend make me money - You can go to Walgreens and buy most of what you need. I have no connection with the companies ( except Zellies xylitol mints and gum). I tell people that any xylitol will work - (Zellies just taste best) so I can really say I have no involvement at all. I often tell patients that sharing this system with their dentist will usually get this reaction - nothing is STRONG / Powerful enough. The key to my system is these very mild and ordinary rinses work in combination with each other - positively adjusting the chemistry of the mouth. Looking individually at each rinse - it does not look like much! ( Like a bowl of flour, eggs, butter and sugar......but check out the cake!) You need every part of the system - like a cake recipe - for the miraculous results. I usually tell patients to try my system before their next dental appointment and watch the reaction. When the dentist says "wow" - I suggest they say NOTHING the first time - otherwise most dentists will debase the system and suggest stronger pastes and gels.

After 6 more months - when you go back with even better oral health - your Health Professionals will usually DEMAND to know what you are doing - Ha! Your mother could try the new gel for two weeks and see what she thinks. Then she could try the system for two weeks and compare the way her teeth feel. Alternatively, she could use the system and brush with the gel at the end .......but then any improvements will be claimed by her dentist! This is a tough call - I guess it depends on her confidence level and if she is prepared to pay $25 for the paste.

My question to you: Has your mother always been to the same dentist - and if so, why suddenly is "preventive help" being offered? This damage has been going on for fifteen to twenty years. Anyone who starts using Closys will "freeze" dental time - and stop gum recession in its tracks. I wish I could have helped her many years ago. Sorry not to have a better answer - good luck and please keep me in the loop! I am interested in the end of the story - whichever treatment she decides to follow!

Best Wishes,
26 Corporate Woods
Rochester, NY 14623
(585) 272-1270

Thursday, November 05, 2009

Dosage of Xylitol

Dear Dr. Ellie:

Hi, I was wondering how much is in a packet of xylitol. Like I know its 4 grams of xylitol, but is that equal to a tablespoon? or a teaspoon?

Thanks so much!

Hi K,

4 grams is a little less than one teaspoon. One and a half packets is 6 grams which would be a generous teaspoon. Hope this helps! Ellie

26 Corporate Woods
Rochester, NY 14623
(585) 272-1270

Wednesday, November 04, 2009

Temporary Crown

Hi Ellie

When my dentist was filing down my tooth on the upper left, the air and water from his drill was hitting this area on the upper right and a few times I had to stop him. The cold air and water was a killer. But momentary. He said - when you have an extraction the gum can shrink back and expose a painful area. What you are feeling is very common and normal. Just because you have root canal doesn't mean you will no longer feel pain. He said that the bridge will cover up that exposure and it will be okay.

I don't know Ellie, I would hate to have all this work done and have this tooth react every time I eat cold. What is your opinion? This started to happen about 4 months ago and surgery was a year ago. He cleaned it out a little and now it feels a little sore probably from his cleaning around the gum line.

Your input is appreciated. He said it is all gum related.


Hi M:

I am glad your procedures went well.

I agree with your dentist that the sensitivity is most likely gum related. It may improve with a bridge - but the best advice I can give is for you to re-asses your use of my system!

My system is like a cake recipe and subtle changes will affect the protection it offers you:

1. Do you start with Closys before brushing EVERY day and night? (very important for gum health)
2. Do you ensure your toothbrush is clean
every day?
3. Do you use only Crest Regular original paste?
4. Do you give ACT lots of time to "soak" in to your teeth?
5. Do you have at least 6.5 grams of xylitol each and every day? (in divided doses - especially after anything acidic or after a meal/snack)
6. Never use anything with baking soda or peroxide -
7. Pay attention and let the Closys rinse wash around this area of sensitivity. This rinse is incredible at helping with gum issues.
8. The entire system is needed if you are going to enjoy the protection that it can offer.

Good luck and let me know how things progress,

Best Wishes,



Dear Dr. Ellie:

Please help me with this question. What if I could dissolve 172 mg of xylitol in my mouth slowly over the course of 2 hours.

Is exposure length (even though it’s a tiny amount) better than oral consumption?


Hi C,

For xylitol to be most effective it is most important for teeth to experience multiple exposures after meals- rather than one long exposure.

For plaque control: research showed that three or more exposures are needed - with a total amount of at least 6.5 grams a day. (Less than 6 grams will not have plaque controlling effects, and over 10 grams will not enhance the outcome - you reach a plateau effect at about 10 grams).

Remineralization effects: remineralization effects occur when xylitol alkalizes the mouth. This is why xylitol is great after meals, after drinks and after snacks.

I usually suggest patients use granular xylitol PLUS gum or mints. It is difficult to get enough xylitol with just one source ( 13 Zellies mints a day - or 7 pieces of gum.??....), but if you dissolve one packet of xylitol in water it provides 4 grams of xylitol - ( to sip after meals or during work). Then use mints and gum after snacks and meals. This makes getting the dose easy plus it gives the remineralzing effect after meals.

This technique is the opposite for dilute fluoride. For example, ACT (or any dilute 0.05% fluoride rinse) works as a catalyst (to mineralize teeth) only while in contact with the tooth surface....The longer you can keep ACT in your mouth, the more remineralization.

This is why I recommend ACT last thing at night and after breakfast. The long time during sleep helps remineralize teeth during the night - when the mouth is dry.

This is also why ACT will dramatically change oral health of someone with dry mouth ( kids with braces, medications, chemo etc).

Please keep in touch - I appreciate all your support!

Best Wishes,
26 Corporate Woods
Rochester, NY 14623
(585) 272-1270

Monday, November 02, 2009

Addicted to Sugar


I am addicted to sugar. I love everything about the sweet sensation of candy. I recently visited my dentist and he told me that I have a cavity in every tooth. Are my teeth doomed? Can I get rid of cavities without having root canals done? I was reading your website and you said that certain products such as xylitol can starve the bacteria. Can these bacteria just die without fillings or root canals? I'm constantly flossing and brushing after almost every piece of food entered in my mouth except during work hours. I used that listerine mouthwash but read that it gives a risk for cancer. I'm rinsing in ACT which is alcohol free. My main question is: how the heck can I get rid of these cavities?



Hi sugar addict! The best news for you is that sugar is not a problem!

If you read my website or books, you will discover the truth about teeth. The only way that sugar hurts teeth - is that it feeds plaque bacteria - making them multiply, sticky and produce acids - (which dissolve your teeth).

You have to starve these bacteria, de-stick from your teeth and stop them from producing acids. Xylitol can do all these things BUT you need at least one teaspoon of xylitol each day - or it will not work.

If you have 6 grams of xylitol each day for six months - you will eradicate the harmful plaque bacteria that cause cavities. If you follow my directions and use the mouth rinses in the order I recommend - you will stop the cavities getting worse and possibly reverse the damage to your teeth.

I cannot make promises because I have not seen your teeth - but it is possible to reverse cavities - sometimes completely. The routine I recommend cannot be altered - and it will not work if you change or leave out parts of the system. If you use the Listerine in the way I recommend - it will be safe and will help heal your teeth.

Candy is not the problem - mouth acidity and disease bacteria are the problem.
Make sure you clean your toothbrush every day - and think about the people with whom you share food or kiss.

This is a contagious, transmissible disease! Get them all on xylitol!

You can add a teaspoon of granular xylitol to a bottle of water and sip it through the day. This will give you 4 grams of xylitol. You can eat a couple of Zellies mints or gum after things that you eat or drink - particularly sweet or acidic things. Try the fruit Zellies - they are delicious!

Good luck and let me know how things go: If you stick with my system - maybe you can WOW your dentist at your next visit!

Best Wishes,

Ellie Phillips DDS

Sunday, November 01, 2009

8 weeks on Dr. Ellie's System

Hello Ellie,

I just wanted to let you know that our product order arrived safely on Friday afternoon just before Halloween. Thank you so very much for making your wonderful products available to us.

I have been using your complete system now for 8 weeks - and using xylitol alone for 4 weeks previous to trying your system. That is about 12 weeks all together and I am already seeing fantastic results. Three tiny pinpoint cavities seem to be so much less noticeable then before that I am sure they are healing. The small round holes in the acid eroded areas of the exposed, very receded root areas of my back molars are filling in to my amazement! I have also noticed in the past couple of weeks that these same acid eroded areas also seem to be slowly filling in overall and hardening. They still have a very long way to go, but I am confident that they will heal completely as I continue with your system.

I think the system you have designed is truly magical, as up until now, I thought nothing would ever save my teeth. I have put in so much effort over the years to keep them spotlessly clean, no plaque build up, have never needed dental cleanings, yet my teeth still eroded and formed cavities. From reading the letters on your site, I have learned that an acid mouth can be a disaster for tooth and gum health. Whenever I test my ph level, it is usually anywhere from 5.5 to 6, or if I am having a good day, perhaps 6.2. I have been using a lot of xylitol to push my ph up to a better level – about 20 grams a day, sometimes a bit more if I am under a lot of stress with my work and working long hours. If I awaken in the middle of the night, I tuck a mint on each side of my mouth between my molars that need healing and my cheek and go back to sleep and just let them dissolve there. Is this too much xylitol to use on a regular daily basis or is this still an acceptable amount? Also, I have been using the act rinse for up to 10 minutes twice a day, instead of 2 to 5 minutes as you recommend on your site. I would really like your opinion on this, as I hope I am not overdoing things in my efforts to make improvements. If you have time to respond, I would be so grateful for an answer to these questions. In the meantime, words cannot express the gratitude I feel for the time you spent teaching me on the telephone, for all the helpful information, and for the opportunity you have given me to get started on your complete system. I think you are a truly wonderful, caring person – a rare jewel in today’s busy, chaotic world.


Hi DP,

I am delighted to hear that your oral health is on the right pathway! Congratulations Now make sure you stay focused! If this is working do not doubt the results you see. Keep doing what is working! I think I recall you preciously used baking soda the more I talk with people, the more I fear for gum health with baking soda never, ever use this in your mouth. Keep on the program stay with these products! You only need 6-10 grams of xylitol a day for oral health. Above 10 grams a day, will not enhance oral benefits it is called a "plateau" effect. Despite the fact that more xylitol does not improve teeth they say 20 grams a day is good for I would not discourage you.

The length of time ACT is in contact with teeth is important and it is perfect to use twice or three times a day. Again, everything seems to be working so keep on the pathway for at least six months doing the same things...then perhaps you can reduce the ACT rinse time to give yourself another ten minutes in your day! Thank you so much for your kind words that encourage me to keep doing what I do. Yesterday I spoke with a well-known person in the dental world who could not believe I would "waste" my time "there is no way to make money at this" "you need to be a real dentist!" Ha! I hope he is happy I am! Thanks again and please keep in touch you have no idea how happy I am to hear good success stories they are my "gold".

Best Wishes,
26 Corporate Woods
Rochester, NY 14623